Janitorial division

Janitorial

Routine cleaning, porter service and grounds care for HOA, multifamily and commercial properties, run by one account executive.

The custom checklist and the service record

Routine cleaning starts with a checklist written for your property, not a template from a binder. The account executive walks the lobbies, corridors, restrooms and common areas, agrees what gets done and how often, and the crew works to that list at a set frequency from the first visit. If the building changes, the list changes with it.

Every service is recorded with its date and time, and crews photograph any concerns they find: a leaking fixture, a damaged floor edge, a door that no longer latches. Those photos go to the account executive, so the board and the manager see what was found and when, in a record that does not depend on anyone's memory.

The work itself is the familiar list done properly: disinfecting high-touch surfaces, dusting, vacuuming, mopping, polishing and window cleaning, with electrostatic disinfection for shared surfaces where a property wants it. Each task is a line on the checklist that a supervisor can check against the record.

Porter mopping a lobby floor beside a wet-floor sign

Porter mopping a lobby floor beside a wet-floor sign

The same full-time porter, and commercial porter work

Between scheduled visits, a porter keeps the property presentable. Commercial porter work covers parking lot cleaning, trash enclosure wash-outs and vacancy monitoring, the tasks that make a building look looked after on a wet Portland Thursday when the weekly crew is not due until Monday. Daily attention to the lot is what keeps a property from looking tired.

The same porter is assigned to your property and learns it: which drain clogs first, which enclosure fills fastest, which unit has sat empty longest. All staff, porters included, are full-time employees with full benefits, so the person who knows your lot is likely to still be the person working it next season.

Groundskeeping extends the same attention outdoors, to paths, stairwells, islands, courtyards and parks. Anything a porter finds that needs a trade, a failing light or a damaged sign, goes to the account executive and becomes a job ticket for the maintenance or repairs crew, so the porter never has to guess who to call.

One-off cleaning and the supervisor who checks the work

Not every cleaning job belongs on a schedule. One-off cleaning covers the work that arrives with a date attached: resident notices, supervised moves, post-construction elevator polish, haul-away of dumped items, graffiti, event preparation and a single-area deep clean when one corner of a building needs more than the routine.

Tenant and resident notices can be distributed in advance, so a deep clean or a move does not surprise anyone in the hallway. The request is made by email, phone or web form, becomes a job ticket, and comes back closed with the account executive's status email and photo documentation. Residents hear about the work before it happens, not after.

An experienced Janitorial Supervisor performs quality checks and reports on the division's work, a second pair of eyes that is not the crew itself. Proposals for janitorial, maintenance and repairs are free, and the account executive is the only person who contacts you about your community. Janitorial, maintenance and repairs share that one point of contact.

HOA Services: Oregon CCB 208889 · Washington CCB COMMUMS842JQ. Call (503) 620-8386.