About HOA Services
The people who answer your phone, and the systems that keep them on schedule.
Since 2016, leadership has focused on disciplined systems: one assigned account executive per community, a job ticket for every request, and a photo record when the work closes. The crews, porters and office staff behind those systems are full-time employees working out of our office on SW Garden Place in Tigard.
We believe that quality of service is founded in superior procedures, delivered at a local level, by great people, and nurtured by transparent and personal communication
2007
Zeb
Account Executive
With HOA Services since 2007. Studied at WSU and holds several specialised certifications in building services.
“It's satisfying to be able to use my technical knowledge of the Building Services industry to meet the on-the-ground needs of my clients. I love being able to deliver a result that exceeds everyone's expectations.”
2015
Eric D.
Account Executive
Joined as a Maintenance Technician, earned a Project Management certificate from Portland State University, and has been an Account Executive since 2017.
2017
Austin
Account Executive
Joined in 2017 and spent six years as a maintenance technician before his promotion to account executive.
2017
Brandi
Billing Specialist and Bookkeeper
Joined in 2017. Job tickets go out invoiced by property, and the books behind them are hers.
2023
Amber
Human Resources Generalist
Human Resources Generalist since joining in 2023, on the team behind a crew made up entirely of full-time employees with full benefits.
How we operate
Three divisions on the properties, one office behind them
01
Janitorial
Routine cleaning on a custom checklist, the same full-time porter assigned to your property, and a Janitorial Supervisor who performs quality checks and reports back.
02
Maintenance
The seasonal work an account executive puts on a yearly calendar: roofs and gutters in spring, pressure washing, dryer vents, winterization, lighting and signs.
03
Repair
Decks, stairs, rot, fences and gates, concrete and the handyman list. A technician assesses, repairs, cleans up and sends photos of the finished work.
04
Business Office Administration
The fourth division of how we operate, run from the office in Tigard alongside janitorial, maintenance and repair, where job tickets are invoiced by property within 5-7 business days.
Technicians work eyes up.
It is the habit of looking past the task in front of you: a stained soffit above the gutter being cleared, a loose baluster beside the stair being washed, a light out along the path to the mailboxes. Those notes go on the job ticket, and the account executive passes them to the board or manager before they turn into a larger repair.
To see how a request travels from your email to a closed ticket, read how we work. If you want to be one of the people on this page, see careers at HOA Services.
Out on the properties
The crews, between tickets
From property managers
What the people on the other end of the ticket wrote
“Victor [Repairs Foreman] did you all proud today, I was really impressed. As a woman in business, I can say it is a pleasure to work with the gentlemen of HOA Services. You have my sincere appreciation.”
“The feedback I received this morning regarding the workmanship and attitude of James [Repairs Division Technician] was very positive. They want to use you guys going forward for small maintenance issues.”
“Eric Doyle from HOA Maintenance Services does an amazing job! They are attentive and perform high quality work. Eric is extremely responsive and keeps us informed of the status of any job we send him, large or small. I could not be happier with their service. Thank you guys for all you do!”
Free proposals, Monday to Friday
Talk to the account executive who would run your community.
Call the office at (503) 620-8386, Mon-Fri 7:30am-4pm, or send a request and the person assigned to your community will contact you directly.